Terms and Conditions of Sale

These Terms and Conditions of Sale (hereinafter "Terms") govern the contractual relationship between Singular Lab and its Customers for the provision of personalized nutrition services and the sale of personalized dietary supplements.

Article 1 - Preamble and Definitions

1.1 Company Identification

Singular Lab SASU
Simplified Joint-Stock Company with sole shareholder, share capital of [amount] euros
SIREN: 999248701
Registered office: 60 rue François 1er, 75008 Paris, France
Email: contact@singularlab.com
Website: www.singularlab.com

1.2 Definitions

In these Terms, the following terms have the meanings set forth below:

• "Customer": any adult natural person acting for non-professional purposes, having created an account on the Website and/or placed an order.
• "Website": the website accessible at www.singularlab.com and its subdomains.
• "Service": all services offered by Singular Lab, including health profile creation, blood test import, personalized formula generation, and monthly subscription.
• "Products": the personalized dietary supplements manufactured and delivered to the Customer as part of the Subscription.
• "Personalized Formula": the combination of ingredients (vitamins, minerals, plant extracts, etc.) generated by the Singular Lab algorithm based on the Customer's health profile and biological data.
• "Subscription": the monthly subscription allowing the Customer to receive their personalized Products each month.
• "Member Area": the online interface accessible to the Customer after logging in, allowing them to manage their account, profile, orders, and Subscription.
• "Blood Test": the medical document (PDF or image) containing the Customer's blood test results, uploaded to the Website to personalize the Formula.

Article 2 - Purpose

2.1 Service Description

Singular Lab offers a personalized nutrition service enabling Customers to receive dietary supplements tailored to their biological profile. This service is based on the analysis of health data provided by the Customer (profile questionnaire and, optionally, blood test) to generate a personalized formula.

Uploading a blood test is optional. Without a blood test, the formula is generated based on the profile questionnaire only, with a reduced level of precision. Adding a blood test significantly improves personalization by taking into account the Customer's actual biological values.

2.2 Nature of Products

The Products sold by Singular Lab are dietary supplements within the meaning of Directive 2002/46/EC and French Decree No. 2006-352. They constitute a concentrated source of nutrients or other substances with a nutritional or physiological effect.

2.3 Important Disclaimer

2.4 Algorithmic Nature of the Service

The Personalized Formula is generated by a nutritional calculation algorithm developed by Singular Lab. Like any algorithmic system, it produces suggestions based on the data provided by the Customer and the scientific knowledge integrated at the time of its development.

The Customer acknowledges and accepts that:

• The algorithm performs a nutritional calculation, not a medical interpretation of the data;
• The suggestions produced are wellness recommendations, without guarantee of completeness or perfect suitability for each individual situation;
• Results may vary depending on the quality and completeness of the data provided;
• The algorithm is regularly updated to integrate advances in scientific knowledge, which may result in variations in suggested formulas.

Customer data is not used to train or improve artificial intelligence models. Singular Lab's algorithm applies predefined nutritional calculation rules and does not self-improve based on user data.

Article 3 - Services Offered

3.1 Free Service

Singular Lab offers a free service including:

• Creating an account and a personalized health profile;
• Uploading and analyzing your blood test (optional, but recommended for optimal personalization);
• Generating a personalized formula tailored to your profile;
• Viewing your formula and its components.

3.2 Monthly Subscription

The monthly Subscription allows the Customer to receive their personalized Products each month. It includes:

• Manufacturing the personalized formula according to the Customer's specifications;
• Packaging in individual sachets;
• Monthly delivery to the address provided by the Customer;
• Access to the Member Area to manage their Subscription;
• The ability to update their formula by uploading a new blood test.

3.3 Product Characteristics

The Products are composed of ingredients compliant with current regulations:

• Vitamins and minerals compliant with Annexes I and II of Directive 2002/46/EC;
• Plant extracts compliant with the French Decree of June 24, 2014;
• Other substances authorized by French and European regulations.

All ingredients are declared to the DGCCRF via the Compl'Alim online procedure in accordance with Article 15 of Decree 2006-352.

Article 4 - Acceptance of Terms

4.1 Informed Consent

The Customer declares having read these Terms before validating their order. Validation of the order implies full and complete acceptance of the Terms in effect on the date of the order.

4.2 Acknowledgment of Personalized Nature

The Customer expressly acknowledges that the Products ordered are manufactured according to their personal specifications, based on their health profile and biological data. This customization makes the Products unique and non-standardized.

4.3 Declarative Validation

Singular implements a declarative validation ensuring the Customer's informed consent regarding the accuracy of the data being processed. This mechanism is fundamental to the Service.

Raw Data Validation (edit page)

After automatic extraction of data from the blood test, and before any formula generation, the Customer must check the following mandatory box:

☐ I certify the accuracy of the data above (values and reference ranges) and confirm that they match my original blood test. I understand that Singular uses this declarative data exclusively for nutritional calculation, and that this service constitutes neither a diagnosis nor medical monitoring.

Legal Effects

This declarative validation:

• Is unchecked by default and mandatory to continue the process;
• Is timestamped and retained in accordance with our privacy policy;
• Binds the Customer's responsibility regarding the truthfulness of the data provided;
• Transforms biological data into data declared by the Customer.

By checking this box, the Customer acknowledges that Singular performs a nutritional calculation on data that they have certified themselves, and not a detection or medical diagnosis.

Article 5 - Account Creation and Personal Data

5.1 Registration

Access to the Service requires the creation of a personal account. Registration is done via a unique login link ("magic link") sent by email. No password is required.

The Customer undertakes to provide accurate and up-to-date information during registration and to keep it up to date.

5.2 Health Data

The Service involves the processing of health data within the meaning of Article 9 of Regulation (EU) 2016/679 (GDPR), including:

• Health profile information (sex, age, medical conditions, allergies, treatments);
• Where applicable, uploaded blood test results;
• Generated personalized formulas.

5.3 Explicit Consent

In accordance with Article 9 of the GDPR, the processing of health data requires the explicit consent of the Customer. This consent is collected when creating the account via a dedicated checkbox, separate from acceptance of the Terms.

The Customer may withdraw their consent at any time, which will result in the deletion of their health data and the inability to continue the Service.

5.4 Usage Restrictions

The Customer undertakes to use the Service and the Website in accordance with these Terms and applicable law. The Customer is prohibited from:

• Using the Service for professional, commercial, or resale purposes without prior written authorization from Singular Lab;
• Creating an account or placing an order on behalf of a third party without their explicit consent;
• Providing false, inaccurate, or information belonging to another person;
• Attempting to decompile, disassemble, reverse engineer, or access the source code of the algorithm or any other software element of the Service;
• Automatically extracting data from the Website by technical means (scraping, bots, etc.);
• Using information obtained through the Service to develop a competing product or service;
• Reselling, assigning, or transferring their Personalized Formula, Products, or access to the Service to third parties;
• Circumventing, disabling, or interfering with the security measures of the Website or the Service;
• Using the Service in a manner that could damage, overload, or compromise its operation.

Any breach of these obligations may result in suspension or termination of the Customer's account, without prejudice to any damages that Singular Lab may claim.

Article 6 - Ordering Process

6.1 Order Steps

The order is placed according to the following steps:

1. Health profile creation: entering personal and medical information via the questionnaire;
2. Blood test upload (optional): uploading the PDF or image document and automatic extraction of values. This step can be skipped, but uploading a blood test allows for more precise formula personalization.
3. Data verification: the Customer verifies the extracted values and corrects them if necessary;
4. Declarative validation of raw data: the Customer certifies the accuracy of the data via a mandatory checkbox in accordance with Article 4.3;
5. Nutritional profile visualization: graphical display of biomarkers with laboratory reference ranges (if available) and Singular vitality ranges;
6. Formula generation: the algorithm proposes a personalized nutritional suggestion based on the data validated by the Customer;
7. Validation and payment: the Customer validates their formula and proceeds to payment.

6.2 Declarative Validation

The ordering process incorporates the declarative validation described in Article 4.3. This validation requires the Customer to certify the accuracy of the raw data extracted from the blood test before any formula generation.

This validation is materialized by a mandatory checkbox, unchecked by default. The Customer cannot continue the process without checking it. The validation is timestamped and retained for traceability.

By completing this validation, the Customer declares their biological data themselves. Singular's algorithm then performs a nutritional calculation on this declared data, without interpreting it medically.

6.3 Order Confirmation

After payment validation, the Customer receives a confirmation email summarizing the details of their order and Subscription. The order is considered final upon receipt of this email.

6.4 Modification or Cancellation

Once the order is validated and payment is made, no modification is possible. Due to the personalized nature of the Products, the order cannot be cancelled once manufacturing has started.

Article 7 - Pricing and Payment

7.1 Price

The Subscription price is indicated in euros, including all taxes (VAT). The applicable VAT is that in effect on the date of the order.

The price in effect on the date of the order is available on the Website and in the Member Area. Singular Lab reserves the right to modify its prices at any time, it being understood that the applicable price is that indicated at the time of order validation.

7.2 Payment Methods

Payment is made through our secure payment service provider. Accepted payment methods are:

• Payment card (Visa, Mastercard, American Express, etc.);
• Apple Pay;
• Google Pay;
• Link;
• Any other payment method offered on the platform.

7.3 Payment Security

Transactions are secured by our payment provider which uses the SSL security protocol and complies with PCI-DSS standards. Singular Lab never has access to the Customer's complete banking data.

7.4 Invoicing

An invoice is issued with each payment and is available in the Member Area. The Customer may also request their invoices to be sent by email.

7.5 Payment Default

In case of payment failure (expired card, insufficient funds, bank opposition, etc.), Singular Lab will inform the Customer by email and attempt a new transaction. After several failures, the Subscription may be suspended until the situation is resolved.

Article 8 - Subscription and Renewal

8.1 Subscription Duration

The Subscription is entered into for an indefinite period with monthly billing. It is tacitly renewed each month, unless suspended by the Customer.

8.2 Payment Authorization

By subscribing to the Subscription, the Customer authorizes Singular Lab to debit the registered payment method at the current rate, each month, until the Subscription is suspended. The Subscription will be automatically renewed until the Customer suspends it.

8.3 Prior Information

In accordance with Article L.215-1 of the French Consumer Code (Châtel Law), the Customer is informed of the possibility of not renewing their Subscription before each renewal. This information is communicated by email and accessible in the Member Area.

8.4 Formula Modification

The Customer may at any time update their health profile or upload a new blood test to obtain an updated formula. The new formula will be applied from the next delivery cycle, provided the modification is made before the preparation date of the next order.

A Customer who initially subscribed without a blood test may upload one at any time to benefit from more precise personalization.

8.5 Changes to Product Composition

The composition of Products (nature, dosage, form and source of ingredients, addition or removal of a component) may be modified by Singular Lab at any time, including but not limited to the following reasons:

• Advances in scientific knowledge integrated into the algorithm;
• Supply constraints (stock shortages, supplier changes, discontinuation of a raw material);
• Regulatory changes (modification of authorized dosages, prohibition or authorization of an ingredient);
• Updates to the Customer's health profile or biological data;
• Any other reason aimed at improving the quality, safety, or efficacy of the Product.

Such modifications do not require the Customer's prior consent. The Customer is notified by email of any change to the composition of their formula. The detailed and up-to-date composition of their formula is available at all times in the Member Area.

In the event of a modification, the Customer who does not wish to receive the modified Product may suspend or terminate their Subscription at no cost in accordance with Article 8.2, including outside the usual cancellation period.

Singular Lab undertakes that any modification complies with applicable dietary supplement regulations and does not compromise the safety of the Product.

8.6 Monthly Delivery

Products are delivered monthly to the address provided by the Customer. The delivery date depends on the initial subscription date and is visible in the Member Area.

Article 9 - Referral Program

9.1 Program Description

Singular Lab offers a referral program (hereinafter "Program") enabling subscribed Customers to recommend the Service to others. Customers participating in the Program (hereinafter "Referrer") have access to a personalized referral link and code, available in their Member Area.

9.2 Referee Benefit

Any person using a Referrer's referral link or code when subscribing (hereinafter "Referee") receives a discount on their second month of Subscription. The applicable discount amount is that displayed on the Website at the time of the Referee's subscription.

This discount is applied automatically, cannot be combined with other promotional offers, and is limited to one use per Referee. Self-referral (using one's own referral code) is prohibited.

9.3 Referrer Credits

When a Referee validates their Subscription (after payment of their second monthly installment), the Referrer receives credits in an amount defined and displayed in the Member Area. These credits are automatically deducted from the amount of the Referrer's subsequent invoices, up to the amount of each invoice.

9.4 Nature of Credits

Referral credits:

• Are non-refundable and cannot be converted into cash or any other payment method;
• Are non-transferable to another Customer or third party;
• Have no monetary value outside of their use on the Service;
• Are automatically deducted from subsequent invoices, without action required from the Referrer;
• Are capped at the amount of each invoice (any remaining balance is carried over to subsequent invoices).

9.5 Eligibility and Anti-Abuse

The Program is reserved for Customers with an active Subscription. Singular Lab reserves the right to:

• Refuse or cancel credits in case of fraud, abuse, or non-compliance with these conditions;
• Temporarily or permanently suspend a Customer's access to the Program;
• Exclude referrals made through practices contrary to the spirit of the Program (creation of fictitious accounts, spam, unauthorized commercial solicitation, etc.).

9.6 Modification and Discontinuation of the Program

Singular Lab reserves the right to modify the Program conditions (credit amounts, discount percentages, eligibility conditions) or to discontinue it at any time. In case of substantial modification or discontinuation, participating Customers will be informed by email within a reasonable timeframe. Credits already earned at the time of modification or discontinuation remain usable under the conditions set forth in this article.

9.7 Referral Cookie

When a Referee accesses the Website via a referral link, a functional cookie is placed on their browser for a maximum period of 30 days to pre-fill the referral code during subscription. This cookie is deleted after use. For more information about the use of cookies, please refer to our privacy policy.

Article 10 - Suspension and Termination

10.1 Right of Suspension

The Customer may suspend their Subscription at any time, without fees and without justification, directly from their Member Area. This suspension may also be requested by contacting Customer Service.

10.2 Effect of Suspension

The suspension takes effect immediately. The Customer will no longer be billed for future cycles from the date of suspension.

10.3 Orders in Progress

Any order already in preparation at the time of suspension will be honored and delivered to the Customer. The corresponding payment will already have been made.

10.4 Reactivation

The Customer may reactivate their Subscription at any time from their Member Area. Reactivation results in the resumption of deliveries and monthly payments.

10.5 Confirmation

Any suspension or reactivation is confirmed by email with indication of the effective date.

10.6 Data Retention

After suspension, the Customer's data is retained in accordance with the privacy policy, allowing subsequent reactivation without loss of history.

Article 11 - Right of Withdrawal

11.1 Legal Exception

In accordance with Article L.221-28 3° of the French Consumer Code, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized.

As Singular Products are custom-made based on each Customer's unique biological profile, they fall under this legal exception.

11.2 Prior Information

The Customer is expressly informed of this exception before validating their order. By validating their order, the Customer acknowledges having been informed of the impossibility of exercising their right of withdrawal.

Article 12 - Delivery

12.1 Delivery Zones

Singular Lab delivers to the following countries and territories:

• European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden;
• European Economic Area and others: Iceland, Liechtenstein, Monaco, Norway, Switzerland, United Kingdom, United States;
• French Overseas Territories: Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint Pierre and Miquelon, Saint Barthélemy, Saint Martin, Wallis and Futuna, French Polynesia, New Caledonia.

12.2 Delivery Frequency

Products are delivered monthly. The delivery date depends on the initial subscription date and can be viewed in the Member Area.

12.3 Carrier

Delivery is made by a carrier selected by Singular Lab. The carrier may vary depending on the destination. The Customer will receive a shipping notification email with tracking information.

12.4 Shipping Costs

Shipping is free to all countries and territories listed above.

12.5 Delivery Delay

In case of significant delivery delay, the Customer is invited to contact Customer Service. Singular Lab undertakes to investigate the delay and propose an appropriate solution (new shipment, refund, etc.).

12.6 Damaged or Non-Conforming Package

In case of receipt of a visibly damaged package or non-conforming Product, the Customer must report the problem to Customer Service within 48 hours of receipt. A photo of the package and/or Product may be requested. Singular Lab will proceed with replacement or refund as appropriate.

12.7 Delivery Address

The Customer is responsible for the accuracy of the delivery address provided. In case of address error resulting in return of the package, reshipment costs may be charged to the Customer.

Article 13 - Conformity and Legal Guarantees

13.1 Legal Guarantee of Conformity

In accordance with Articles L.217-4 et seq. of the French Consumer Code, Singular Lab is required to deliver a Product conforming to the contract and is liable for defects in conformity existing at the time of delivery.

To be conforming, the Product must correspond to the description given and possess the qualities presented. It must also present the qualities that a buyer can legitimately expect given the public statements made by the seller.

13.2 Hidden Defects Guarantee

In accordance with Articles 1641 et seq. of the French Civil Code, the Customer may also act under the hidden defects guarantee if the defects presented by the Product make it unfit for its intended use or so diminish this use that the Customer would not have purchased it if they had known about them.

13.3 Claim Procedure

For any claim under the legal guarantees, the Customer must contact Customer Service providing the following information:

• Order number;
• Precise description of the defect observed;
• Photos if applicable.

Singular Lab undertakes to respond within 5 business days and to propose an appropriate solution (replacement, refund).

Article 14 - Products - Precautions for Use

14.1 Nature of Dietary Supplements

Singular Products are dietary supplements within the meaning of current regulations. They are not medicines. They cannot under any circumstances replace a varied and balanced diet, nor medical treatment.

14.2 Usage Recommendations

• Follow the daily dose indicated on the label;
• Store away from light, heat, and humidity;
• Respect the minimum durability date (MDD) indicated on the packaging.

14.3 Mandatory Warnings

14.4 Allergens

The 14 major allergens are identified on the label of each Product, in accordance with Regulation (EU) No. 1169/2011 (INCO). The Customer is required to check the composition of their Products and to report any known allergy in their health profile.

14.5 Contraindications

Use of the Products is not recommended or contraindicated in the following cases:

• Children and adolescents under 18 years of age;
• Pregnant or breastfeeding women (without prior medical advice);
• Persons on medical treatment (risk of drug interactions);
• Renal or hepatic insufficiency;
• Hemochromatosis (iron overload);
• Wilson's disease (copper overload);
• Bleeding disorders or anticoagulant treatment (VKA, DOAC);
• Known hypervitaminosis;
• Autoimmune diseases;
• Known allergies to any of the ingredients.

14.6 Medical Consultation

It is strongly recommended to consult a doctor or healthcare professional before starting any nutritional supplementation, especially if you have a medical condition, are taking medication, or have questions about your health.

Article 15 - Liability

15.1 Customer Liability

The Customer is solely responsible for the accuracy and truthfulness of the information they provide when creating their health profile and uploading their blood test. Singular Lab cannot be held responsible for consequences resulting from erroneous, incomplete, or false information provided by the Customer.

15.2 Limitation of Singular Lab Liability

Singular Lab undertakes to take all necessary care in the manufacture and delivery of its Products. However, Singular Lab's liability is limited to the amount of the order concerned.

Singular Lab cannot be held liable in case of:

• Non-compliance by the Customer with precautions for use and contraindications;
• Use of Products in a manner not in accordance with recommendations;
• Incompatibility of Products with undisclosed medical treatment;
• Allergic reaction to an ingredient not reported by the Customer.

15.3 Force Majeure

Singular Lab cannot be held liable for non-performance or delay in performance of its obligations in case of force majeure, as defined by Article 1218 of the French Civil Code, including in particular: natural disasters, strikes, pandemics, wars, acts of terrorism, interruption of transport or telecommunications networks.

15.4 Exclusion of Indirect Damages

Under no circumstances may Singular Lab be held liable for indirect damages, such as data loss, moral prejudice, loss of chance, or any other indirect or consequential damage.

Article 16 - Intellectual Property

16.1 Singular Lab Property

All elements of the Website (texts, images, logos, trademarks, graphics, software, algorithms, databases) are the exclusive property of Singular Lab or its partners and are protected by intellectual property laws.

Any reproduction, representation, modification, publication, transmission, distortion, total or partial, of the Website or its content, by any process whatsoever, and on any medium whatsoever, is prohibited without prior written authorization from Singular Lab.

The "Singular" trademark and associated logo are registered trademarks. Their unauthorized use constitutes infringement punishable by criminal law.

16.2 Rights to the Personalized Formula

Singular Lab retains all intellectual property rights to the formula generation algorithm, calculation methods, ingredient databases, and formulation rules.

The Customer has a personal right of use over their Personalized Formula, allowing them to:

• View and consult their formula in the Member Area;
• Receive and consume the corresponding Products;
• Share their formula with a healthcare professional as part of medical follow-up.

This right of use is strictly personal and non-transferable. The Customer may not reproduce, commercialize, or exploit their Personalized Formula for purposes other than personal use, nor use it to develop competing products.

Article 17 - Personal Data and Health

17.1 Data Controller

Singular Lab SASU is the data controller for personal data collected in connection with the Service.

17.2 Categories of Data Collected

The data collected includes:

• Identification data (name, surname, email, address);
• Health profile data (age, sex, medical conditions, allergies, treatments);
• Blood test data (biological values);
• Navigation and Service usage data;
• Payment data (processed by our payment provider).

17.3 Legal Basis

The processing of health data is based on the explicit consent of the Customer (Article 9.2.a of the GDPR). This consent is collected when creating the account.

17.4 HDS Certified Hosting

Health data is hosted by a provider certified as a Health Data Host (HDS) in accordance with Article L.1111-8 of the French Public Health Code.

17.5 Retention Period

Data is retained according to the following periods, in compliance with applicable legal and regulatory requirements:

Data Category	Retention Period	Legal Basis
Account and identification data	Duration of contractual relationship + 3 years after last activity	Civil statute of limitations (Article 2224 of the French Civil Code)
Health data (health profile, blood tests, personalized formulas, declarative validations)	Duration of contractual relationship + 10 years after last order	Ten-year health limitation period (Article L.1142-28 of the French Public Health Code)
Billing data and proof of purchase	10 years	Accounting obligation (Article L.123-22 of the French Commercial Code)
Navigation data and technical logs	13 months	CNIL recommendation

At the end of these periods, data is deleted or irreversibly anonymized. The Customer may request early deletion of their data in accordance with Article 17.6, subject to legal retention obligations.

17.6 Individual Rights

In accordance with the GDPR, the Customer has the following rights:

• Right of access to their data;
• Right to rectify inaccurate data;
• Right to erasure ("right to be forgotten");
• Right to data portability;
• Right to object and restrict processing;
• Right to withdraw consent at any time.

These rights may be exercised by contacting Customer Service or the Data Protection Officer at: dpo@singularlab.com.

17.7 Privacy Policy

The processing of personal data is described in detail in our privacy policy, which is an integral part of these Terms.

Article 18 - Customer Service

18.1 Contact

Customer Service can be reached:

• By email: contact@singularlab.com;
• Via the contact form available on the Website;
• Via the Member Area.

18.2 Response Time

Singular Lab undertakes to respond to Customer requests within 5 business days. This period may be extended in case of complex requests requiring investigation.

18.3 Complaints

Any complaint regarding an order, Product, or Service must be addressed to Customer Service with the following information:

• Customer identity (name, surname, email);
• Order number concerned;
• Detailed description of the complaint;
• Supporting documents if applicable (photos, documents).

Article 19 - Mediation and Dispute Resolution

19.1 Prior Complaint

In case of dispute, the Customer is invited to first contact Singular Lab Customer Service to attempt to find an amicable solution.

19.2 Consumer Mediator

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, in case of unresolved dispute, the Customer may use the consumer mediation service free of charge:

FEVAD - French E-commerce and Distance Selling Federation
E-commerce Mediation Service
60 rue La Boétie, 75008 Paris, France
Website: www.mediateurfevad.fr
Email: mediateurduecommerce@fevad.com

19.3 European Online Dispute Resolution Platform

The Customer may also use the European online dispute resolution platform (ODR platform) accessible at the following address: https://ec.europa.eu/consumers/odr

19.4 Competent Courts

In the absence of amicable resolution or mediation, any dispute relating to these Terms shall be submitted to the competent courts of Paris, unless otherwise required by mandatory provisions.

Article 20 - Severability

If any of the clauses of these Terms is declared null or void by a final court decision, the other clauses shall retain their full validity and effect. The null clause shall be replaced by a clause of equivalent effect reflecting the intention of the parties.

Article 21 - Applicable Law

These Terms are governed by French law. In case of dispute, and in the absence of amicable resolution, the French courts shall have sole jurisdiction, subject to mandatory provisions of the Consumer Code granting jurisdiction to the courts of the consumer's place of residence.

Article 22 - Modification of Terms

Singular Lab reserves the right to modify these Terms at any time. Modifications take effect upon their publication on the Website.

The applicable Terms are those in effect on the date of the order. In case of substantial modification of the Terms, subscribed Customers will be informed by email at least 30 days before the new terms come into effect. Customers who do not wish to accept the new Terms may suspend their Subscription before they come into effect.

Version 1.0 - Last updated: February 2026